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Apple Training Series: Mac OS X Support Essentials (2nd Edition) (Apple Training) | 
| Author: Kevin M. White
Publisher: Peachpit Press
Category: Book
List Price: $54.99
Buy New: $34.64
You Save: $20.35 (37%)
Rating:  9 reviews
Sales Rank: 3498
Media: Paperback
Edition: 2
Pages: 592
Number Of Items: 1
Shipping Weight (lbs): 2.5
Dimensions (in): 9 x 7.3 x 1.1
ISBN: 0321489810
Dewey Decimal Number: 005.4465
EAN: 9780321489814
ASIN: 0321489810
Publication Date: January 1, 2008
Shipping: Eligible for Super Saver Shipping
Availability: Usually ships in 24 hours
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| Editorial Reviews:
Product Description
The only Apple-certified book on supporting Mac OS X 10.5 Leopard, this comprehensive reference takes support technicians and Mac aficionados deep inside the new operating system, covering everything from installation to networking technologies, and more. Following the learning objectives of the Apple Certified Support Professional exam, the lessons in this self-paced volume serve as a perfect guide for Apple’s own training class and a first-rate primer for computer support personnel who need to troubleshoot and optimize Mac OS X as part of their jobs. Lesson-review quizzes reinforce the knowledge gained along the way.
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| Customer Reviews: Read 4 more reviews...
 Get this book for the EXAM! June 17, 2008
Shadow Star (Australia)
I purchased this book to prepare myself for the OS X Support Essentials 10.5 Exam, I PASSED and PASSED WELL! Everything that you need to know is in this book. If you want to pass the exam and can't afford to attend a training course this book is all you will need. It covers every topic in sufficient detail, it is easy to understand and I would wholeheartedly recommend it to anyone wishing to embark on a career supporting OS 10.5 machines. Please make sure you read the Knowledge Base References at the end of every chapter. They will give you greater background on each topic area. Kevin M White has produced a great text here, well done!.
 For Beginners or Switchers, But Not System Administrators May 23, 2008
Claire Connelly (Claremont, CA USA)
I saw a Macworld talk by the author (Neutered Admins, from the 2008 MacIT conference), and learned some really useful things. He mentioned that he'd written this book, and I bought it hoping for more information that would be useful to me in my system administration job supporting Mac and Linux users.
Alas, this book is aimed at help desks providing tier-one support, new users, or maybe Windows power users who are switching to the Mac. It has lots of coverage of the GUI and how to use a Mac for routine tasks and very little else. If, for example, you wanted to learn how a Leopard system sets a user's path (for use in the Terminal), you won't find that information here. You also won't find any information on how the system handles NFS mounts, how Leopard handles X11 and SSH agents with launchd, how you would set a Mac up to authenticate from another machine, or any other topic beyond what a reasonably experienced Mac user would probably already know or be able to figure out pretty quickly.
Mac OS X Support Essentials May 6, 2008
William Kolkmeyer (Fresno, CA United States)
complete reference for fixing iMac for non tech and could be helpful for a professional
some features of the iMac are not discussed though
Good but not that good March 24, 2008
mr. loue (New York, NY USA)
1 out of 3 found this review helpful
This is a review of Mac OS X Server Essentials second edition.
The one thing I found confusing about this book is it starts off telling you about standard, workgroup, and advanced installations, and then doesn't really guide you through the install in either. It jumps around, and then goes into remote installation.
What the book should of said is if your'e setting a server from scratch use the advanced install, and guide you through that.
As mentioned in other reviews, there are typos and I thought that was pretty darn unacceptable.
Overall its got some good technical information, but lacks coherency. It seems to be all over the place and not well put together. I wouldn't suggest for a newbie to mac os or mac os x server.
I would give this a three out of five stars, could be a great book, but lacking a lot of structure.
Disapointed March 21, 2008
Anthony Lawrence (Middleboro, MA USA)
I thought this was lightweight.
It probably meets its goal of preparing you for the test, but I think most who are already doing tech support (even if they haven't done much OS X) will find this superficial.
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